Clear technical ownership
A named team, a written list of what is included, and a way to report a problem.
Managed Hosting & Infrastructure
Your applications should run. Your business should keep moving.
DEIENAMI manages hosting, deployment, server care, application operations, monitoring, backup arrangements and technical support — so your team keeps clear ownership without carrying every infrastructure task alone.
- Clear ownership
- Predictable support
- Transparent recurring cost
We do not advertise unsupported uptime or security guarantees. Limits, backups and support hours are written in the agreement.
What you get
Technical ownership without the maintenance burden
Hosting, deployment, server management, application operations, monitoring, backup arrangements and a named path for support — scoped so recurring costs stay understandable.
More predictable support
Support hours, response targets and exclusions sit in the agreement — not in chat folklore.
Practical scale
Start with Website Care. Move to application or infrastructure care when the estate needs it.
Choose a path
What do you need hosted and looked after?
Pick the lane that matches your situation. You can still change it in the recommendation form.
Approved monthly plans for websites, stores and product apps. Prices below are current.
Website Care
Know what the month includes
These four plans are approved for publication. The agreement sets resource limits, backup frequency, support hours, response targets and exclusions.
Managed infrastructure
VPS, dedicated, applications and platforms
Additional capacity and platform care are scoped after a hosting recommendation. Public rate cards for these tiers are pending internal cost and capacity approval — we do not publish unapproved prices here.
Storage and additional services
Backup, databases, edge and setup
Add-ons and one-time setup are recommended against your estate. Proposed public prices stay internal until approved.
How management runs
Recommend, set up, operate, then improve
An enquiry starts a sales assessment. Provisioning begins only after acceptance and required internal approvals.
01
Recommend
Hosting assessment
- Workload and risk
- Plan or infrastructure fit
- Written scope boundaries
02
Quote
Commercial decision
- Recurring and setup fees
- Backup and support terms
- Exclusions listed
03
Provision
After acceptance
- Environment and checks
- Certificates and DNS help
- Handover notes
04
Operate
Managed service
- Monitoring and backups
- Agreed support path
- Quoted changes only
Your responsibilities
You keep contractual control of the domain and business data. You approve major changes. You do not send production credentials through the marketing form. Handover and data-processing terms sit in the agreement and privacy documentation — not as a public infrastructure map.
Security, recovery and trust
You should know who looks after the site
Monitoring, backups and a recovery plan reduce uncertainty. They do not make an outage impossible.
- Named contact path
- Your name on the asset
- Readable work reports
- Written recovery steps
- No unsupported uptime claims
- No public supplier map
Hosting FAQ
Straight answers on plans, uptime, ownership and infrastructure care. The contract still sets the exact terms.
Is Website Care only hosting?
Website Care can include design, development, hosting, maintenance and support for a custom application. Hosting on its own is the Managed Web plan.
Will the website stay online all the time?
No. We monitor availability and follow the recovery steps in your agreement. We do not promise that a website will never fail.
What does the monthly price include?
It includes the items listed for the approved plan you choose. Resource limits, backup frequency, support hours and exclusions are in the agreement. Domains, paid third-party services, major features and extra infrastructure are quoted separately.
Who owns the domain and the business data?
You keep contractual control of your domain and your business data. Handover terms are written in the agreement.
Can you look after a custom application or VPS?
Yes. Product Care covers a custom application. Managed infrastructure options are recommended after assessment. Public prices for new infrastructure tiers are published only after internal approval.
Do you operate your own data centres?
This page describes DEIENAMI’s managed service offering. Subprocessor and data-processing details belong in the contract and privacy documentation — not as a public procurement map.
Qualified enquiry
Get a hosting recommendation
Tell us what you need hosted and looked after. We will recommend Website Care, infrastructure care or a simpler self-managed path. Your submission creates a New lead — not an automatic contract or provisioning job.
- We triage the brief and assign a sales owner.
- If it fits, we outline a hosting assessment or ask one clarifying question.
- Quotation and provisioning follow acceptance — not the form alone.
Request received
Your enquiry is logged as a New lead for Managed Hosting & Infrastructure. A person will triage it. This does not start provisioning.